Every dose, every visit,
every reading — in one place.

• All health data — medicines, appointments, health readings, and any contacts you save for sharing — is stored exclusively on your device using local on-device storage. No health data is transmitted to any server, database, or third party.
• TracMeds does not collect, store, process, or have access to your personal or health information. We could not hand it over even if asked, because we never receive it.
• For paid access, the app may keep only a minimal local record of the selected plan, purchase status, and purchase timestamp to support access review, support requests, renewals, and refund handling. This is separate from your health or personal data.
• Contact details you save for sharing purposes remain solely on your device and are never uploaded to us.

No analytics, crash-reporting, advertising identifiers, or tracking technologies are embedded in TracMeds — no Firebase, Google Analytics, Crashlytics, AdMob, or similar SDKs, on either Android or iOS.

Reminder notifications are delivered through Expo's notification service, using only the minimum device token needed to send them. This is a delivery mechanism, not a data-collection tool — your medicine and appointment content is not transmitted through it.

Daily report sharing is entirely user-initiated. Tapping "share" opens WhatsApp on your own device with a pre-filled message, sent from your own WhatsApp account to a contact you choose. TracMeds has no visibility into, control over, or storage of any message once it's handed to WhatsApp.

WhatsApp is a separate third-party service operated by Meta Platforms, Inc., governed by its own Terms of Service and Privacy Policy. TracMeds is not affiliated with, endorsed by, or in partnership with WhatsApp or Meta.

If you choose a paid plan, your subscription and payment are handled through Razorpay on www.tracmeds.com. Razorpay processes payments securely; TracMeds does not receive or store your payment card details. Only the minimum purchase metadata needed to verify access, support, and billing review is used.

If you request a GST invoice, we collect your name, phone number, email, and GSTIN at checkout, and store this with the payment record on Razorpay for billing and tax compliance purposes. For bookkeeping, we may also maintain a transaction record containing the transaction amount, contact details, and whether the purchase was marked as GST or non-GST, using Razorpay transaction records and/or a secure Google Sheet.

• Uninstalling the app permanently deletes all locally stored data, since nothing is kept anywhere else.
• You can turn off notifications at any time from your device settings.
• You decide exactly what to include in any message shared via WhatsApp, and to whom.

TracMeds is not directed at children. Use by a minor must be supervised by a parent or legal guardian, who accepts the Terms of Service on the minor's behalf.

We may update this policy as the app changes. The "Effective" date above will be updated, and continued use of TracMeds after a change means you accept the updated policy.

Questions about this policy can be sent to support@tracmeds.com.

Your access to and use of TracMeds is conditioned on your acceptance of and compliance with these Terms, which apply to all users. By using TracMeds, you agree to these Terms in full. Use by a minor must be supervised by a parent or legal guardian who accepts these Terms on the minor's behalf.

TracMeds is not a medical device, medical service, or provider of medical advice. It is, solely and only, a personal medicine, appointment, and health-reading tracking and sharing tool.

All content, data-entry fields, reminders, and information within the app are intended solely for personal organisational and tracking purposes. Nothing in TracMeds constitutes, replaces, or should be construed as professional medical advice, clinical diagnosis, treatment recommendation, prescription guidance, or emergency medical assistance.

Always consult a licensed, qualified healthcare professional before making any decision related to your health, medications, dosage, or treatment. In a medical emergency, contact your local emergency services immediately — do not rely on this app.

To the maximum extent permitted by applicable law: TracMeds, its owner, its developer, its affiliates, licensors, employees, agents, contractors, and any person or entity associated with the development, distribution, or maintenance of TracMeds shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, punitive, or other damages of any kind, arising out of or in any way connected with the app or its functioning — under any circumstances.

This applies regardless of the legal theory — contract, tort (including negligence), strict liability, or otherwise — even where advised of the possibility of such damages, and covers (without limitation): missed medications or dosage errors, incorrect health readings or data entry, missed or delayed medical appointments, reminders that failed to trigger, WhatsApp message delivery failures or unintended disclosures, loss of data due to device failure, uninstalling, or app error, and any other health, financial, or consequential loss.

TracMeds is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement. The app's owner and developer do not warrant that the app will be uninterrupted, error-free, secure, or free of harmful components.

You are solely and fully responsible for:

• The accuracy and completeness of all health data, medication details, dosages, and appointment information you enter.
• Verifying all medication names, dosages, schedules, and reminders with a licensed healthcare provider before acting on them.
• Using WhatsApp sharing only with contacts who have consented to receive health-related messages from you.
• Complying with applicable local laws regarding health-information sharing.
• The security of the device the app is installed on.
• Not relying on TracMeds as your sole system for critical medication management, without professional oversight.

Any legal, regulatory, civil, criminal, administrative, or other consequence arising from your use or misuse of TracMeds is yours alone. The app's owner, developer, affiliates, and anyone related to TracMeds are expressly waived and released from any liability, responsibility, or obligation in connection with any claim, complaint, investigation, or enforcement action arising from your use of the app.

You agree to indemnify, defend, and hold harmless the app's owner and developer, their affiliates, agents, employees, and contractors from any claims, liabilities, damages, losses, costs, or fees (including reasonable legal fees) arising from your use of TracMeds, your violation of these Terms, your violation of any third party's rights, or any data you enter, share, or transmit through the app.

You agree not to:

• Use TracMeds for any unlawful, unfair, anti-security, or otherwise prohibited purpose, under any local, national, or international law.
• Reverse-engineer, decompile, or attempt to extract the app's source code.
• Use the app to send unsolicited messages or spam via WhatsApp.
• Impersonate any person or misrepresent your affiliation with any entity.
• Use the app for commercial purposes without written permission from the owner.

Paid features are billed and managed through Razorpay on www.tracmeds.com. Billing, renewal, and cancellation follow Razorpay's policies — manage or cancel subscriptions through Razorpay's customer portal or the payment confirmation emails. TracMeds does not receive or store your payment card details, and basic subscription records may be kept locally in the app to support access review, support requests, and refund handling.

Since all data is stored locally on your device, changing your phone or reinstalling the app permanently deletes your existing medicines, appointments, and health readings. We strongly recommend exporting your readings before you reinstall the app or switch to a new device.

If you have an active subscription, you may restore access on a new or reinstalled device at no extra cost, provided the email and phone number match your original purchase. This is limited to 3 device changes or reinstalls per subscription. Once you have used all 3, any further device change or reinstall — even if you are still within your current subscription period — will require purchasing a new plan to regain access.

TracMeds and all its content, features, branding, icons, and functionality are owned by the app's owner and developer, and are protected by applicable intellectual property laws. You're granted a limited, non-exclusive, non-transferable, revocable licence to use the app for personal, non-commercial health-tracking purposes only.

You may stop using TracMeds at any time by uninstalling it. Since all data is stored locally on your device, uninstalling permanently deletes it. The app's owner reserves the right to discontinue the app at any time.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Disputes will first be attempted to be resolved through good-faith negotiation; if unresolved, they will be submitted to binding arbitration before a mutually agreed arbitrator, with each party bearing its own costs.

These Terms may be updated at any time; updated Terms are presented within the app on next launch. Continued use of TracMeds after a change constitutes acceptance of the revised Terms.

If any provision of these Terms is found unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remaining provisions continue in full force. These Terms, together with the Privacy Policy, form the entire agreement between you and the app's owner regarding TracMeds.

Questions about these Terms can be sent to support@tracmeds.com.